1. Introduction Rev Caddy (“we,” “us,” “our”) is committed to protecting the personal information of our clients, users and partners. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, use our services, or otherwise interact with us.
2. Scope & Applicability This Policy applies to all personal information processed by Rev Caddy in the course of commercial activity within Canada and for Canadian residents. It covers our website and any offline or online activities where we collect personal information. We adhere to the principles set out in the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial laws. Office of the Privacy Commissioner+2The Pridham Group+2
3. What Personal Information We Collect We collect personal information that is voluntarily provided or automatically collected, including but not limited to:
Contact information (name, email address, postal address, telephone number)
Other information relevant to providing our service (e.g., requests or comments you send to us)
4. How We Collect Personal Information We collect personal information in the following ways:
When you fill out contact, registration or subscription forms on our website
When you email, call or otherwise contact us
Automatically via cookies or similar tracking technologies when you visit our website
From third-party sources when you permit us to or when the information is publicly available
5. Purposes for Collection, Use and Disclosure We use and disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances, such as:
Providing our services and fulfilling contractual obligations
Communicating with you (including responding to inquiries, sending updates)
Managing payment, billing, and accounts (if applicable)
Improving our website, services, and user experience
Complying with legal and regulatory obligations
Internal analytics and trend reporting
6. Consent By providing personal information to us, you consent to its collection, use and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 12). We will inform you of the implications of withdrawing consent.
7. Limiting Collection, Use and Retention We collect only what is necessary for the identified purposes. We retain personal information only as long as needed to fulfil those purposes or as required by law. When no longer needed, information is securely destroyed or anonymized.
8. Accuracy and Safeguards We take reasonable steps to ensure the personal information we hold is accurate, complete and up-to-date. We implement physical, technical and administrative safeguards appropriate to the sensitivity of the information to protect it against unauthorized access, use or disclosure.
9. Disclosure to Third-Parties We may disclose personal information to third parties in the following circumstances:
With your consent
To service providers working on our behalf (who are contractually bound to protect your information)
When required by law or in response to valid legal process
In connection with a business transaction (e.g., merger, sale, transfer)
We do not sell personal information to third parties.
10. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. You may set your browser to refuse cookies, but some features may then be unavailable or impaired.
11. Access and Correction Rights You have the right to access the personal information we hold about you, and to request correction of inaccuracies. To exercise these rights, please contact us using the details in Section 12. We will respond to your request within a reasonable timeframe.
12. Contact Information If you have any questions, concerns, or wish to access or correct your personal information, you may contact us at: Email: [email protected]
13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post the revised version with a new “Effective Date” and your continued use of our website or services will constitute acceptance of the updated policy.
14. Jurisdiction & Governing Law This Privacy Policy and our practices are governed by the laws of the Province of Ontario and the laws of Canada.
Thank you for trusting Rev Caddy with your information.
